For billing questions or to pay a bill:

Pay Here

Phone: 1-855-709-1801

PO Box 1418

Gainesville, GA 30503

Information regarding the No Surprises Billing Act


Billing Requests

Billing records request from Insurance Companies, Record Retrieval Organizations, Law Firms, etc. are processed through Chart Swap.

Request Billing Records


Administrative Office

Phone: 770-282-8820


For Medical Records Request

All NGHS entities, including NGMC (all campuses), NGPG, THC, New Horizons, and Hospice of NGMC

Request Records


Habersham Medical Records

Request Records


To send a message to the administrative office, please use the following form.

To best protect your privacy, please do not include any medical information on this form.

The administrative office is unable to respond to any clinical questions submitted through this form.


I understand that questions regarding patient-specific therapies, diagnosis, or medications cannot be answered over the Internet due to privacy issues.